01. In these terms and conditions "we" and "us" and "written agreement" mean Be+ Store, and "you" and "purchaser" means you the customer. In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products and Services. No other terms and conditions shall apply. The Contract cannot be varied unless we agree to vary it in writing or by email.
03. Our statements and declarations in respect of the object of delivery and performance (e.g. drawings, illustrations, weights, measurements, utility values) are to be deemed approximate. They are not assured characteristics, but descriptions or identifications of the goods.

2.1. To place an Order you must be 18 years of age or over and be accessible by telephone.

2.2. You may place an Order filling in the Order Form on the Be+ Store Web Site after logging into or creating your personal account and clicking on the appropriate submission button. You must use the Order Form from the Be+ Store Web Site. We will not accept Orders placed in any way other than those listed above.
2.3. When you place your Order, we will issue you with a Web Order Number. We will do this via the Be+ Store Web Site.
2.4. By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
2.5. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. Otherwise we will send the Order Confirmation by post. The Order Confirmation will be effective on sending. If we cannot accept your Order we will attempt to contact you by email or telephone or post.
2.6. Whilst we will make every effort to supply you with the Products listed on the Order Confirmation, there may be occasions where we are unable to supply these Products because, for example, (i) such Products are no longer being manufactured or available or (ii) we are unable to source relevant components or (iii) if there was a pricing error on the Be+ Store Web Site. In such circumstances we will contact you to inform you and may suggest alternative Products that you might wish to purchase. If you do not accept our suggestions then we will cancel your Order in relation to those Products we cannot supply and repay you any money that you may have paid to us in respect of those Products. In the event of a typographical error or technological error causing a mistake in price to be shown, Be+ Store reserves the right to correct the error and to charge you the correct price. Before it does so, Be+ Store will notify you of the mistake and will offer you the opportunity of a full refund. You will receive a notification with or prior to your delivery. Subject to clause --->11.4 below<---, repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the Products you have ordered.
2.7. Information contained in our advertising, brochures, other written materials, on our web sites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any products.

Subject to these terms and conditions, we will supply to you the Products indicated on your Order Confirmation.

4.1. The price for the Products will be the price indicated on your Order Confirmation and your Invoice.

4.2. IVA is payable by you at the applicable rate as indicated on your Invoice.
4.3. Delivery costs, where applicable, are payable by you as indicated on your Order Confirmation and your Invoice.

5.1. You may pay for your Products by the methods of payment as may be displayed on the payment paragraph of the Apple Store Web Site from time to time.
5.2. You must pay in the currency as indicated on your Invoice.
5.3. If you are paying by credit card, then you must supply your credit card details when you place your Order. Your credit card will be charged when we issue your Invoice or on shipment of your Products. We will not commence the manufacture of your Products neither will we supply the Products to you nor perform the Services until your credit card issuer has authorised the use of your card for payment of the Products and/or Services ordered. If we do not receive such authorisation we shall let you know. We reserve the right to verify the identity of the credit card holder by requesting appropriate documentation.
5.4. If you are paying by cheque, wire transfer or post giro a request for payment will be sent to you and your Products will be manufactured and supplied and Services provided after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your Order then your Order will be cancelled.
5.5. We will send request for payment, your Invoice, and Products to you at the billing address indicated on your Order Confirmation. We may, however, only send the documents by e-mail where you have indicated an e-mail address on your Order Form.

6.1. We will deliver your Products to the delivery address as shown on your Order Confirmation.
6.2. We will use our reasonable endeavours to manufacture your Products within 14 days of the date of issue of your Order Confirmation. Estimated Product build times which are given at the time of placing an Order are estimates only and do not equate to delivery times. Actual Product build times may take longer than 30 days from the confirmation of your Order, and if your Order involves build time, you agree that Be+ Store may take more than 30 days to complete your Order. If you have ordered several Products at one time, we may deliver such Products on different days. You may cancel your Order at any time prior to delivery of the Product ordered by sending us an email to sales@beplus.it and quoting your Web Order Number. Delivery of the Services will take place after the delivery of the remaining Products in accordance with the specifications and procedures applying to those Services. Delivery times for Services will need to be agreed directly between you and Be+ Store and/or any service provider engaged by Be+ Store. Once a delivery time for Services has been agreed then you must adhere to this. If you miss the appointment or you do not have the necessary infrastructure despite acknowledging having this at the time the appointment was agreed, then there will be no further obligation on us to provide the Services purchased by you.
6.3. Title to and risk of loss in your Products will pass to you on delivery of the Products to the address stated in your Order Confirmation.
6.4. Upon delivery of the Products to our carrier we will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the Order Form.
6.5. Upon delivery of the Products to our carrier we will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the Order Form.

7.1. The purchaser is obliged to examine the goods immediately after they are delivered and to inform us immediately and in writing of the existing defects. Defects about which a late complaint is made, i.e. contrary to the above obligation, are excluded from the liability for defects. 
Notifications of defects which are asserted to field workers, transport companies or other third parties are not deemed to be correct notifications within the time stipulated.
7.2. Right to withdraw from the contract. If you are not satisfied with any Product or the terms of any entitlement to Services you have purchased from us, you may return the Product to us or cancel the entitlement to Services and obtain a refund of the price of the returned Product or Service entitlement if you contact us within 10 Calendar Days of delivery of the Product or entering into the contract for the purchase of Services.
7.3. In the event that the goods must be returned to us because a defect makes their return necessary, this can only take place with our prior agreement to this. We do not need to accept consignments which are returned without our prior agreement. In this case, the purchaser shall bear the costs incurred in returning the consignment.
7.4. In the event that the goods must be returned to us because a defect makes their return necessary, this can only take place with our prior agreement to this. We do not need to accept consignments which are returned without our prior agreement. In this case, the purchaser shall bear the costs incurred in returning the consignment.
7.5. The existence of a complaint which has been established as such and a defect about which a complaint has been correctly submitted justifies the following rights on the part of the purchaser:

1. a) First, in the event of defectiveness, the purchaser has the right to call for subsequent fulfilment on our part. The purchaser is obliged to grant us an appropriate period of time, which shall be not less than three weeks and shall be agreed between ourselves and the purchaser, for subsequent fulfilment to allow us to remedy the breach of duty.
2. b) We, at our own discretion, have the right to choose whether to make a new delivery or whether to repair the defect.
3. c) Furthermore, if an attempt at subsequent fulfilment is unsuccessful, the supplier has the right to carry out another subsequent fulfilment, again at his own discretion.
4. d) Only if the second attempt at subsequent delivery is unsuccessful or if the period allowed for subsequent performance has expired without success is the purchaser entitled to withdraw from the contract or to reduce the purchase price.

7.6. Procedure to follow to claim a refund under your right to withdraw from the contract. Please send us an email to sales@beplus.it to make arrangements for return. You must return the Products in their original packaging and products must not be damaged. At the time of delivery, you will need to make you release a copy signed by the shipment's carrier which must be preserved by you.
7.7. Provided products returned to us are not damaged, we will refund the price paid for such products.
7.8. If the purchaser is solely or mainly responsible for circumstances which would entitle him to withdraw or if the circumstance which would justify withdrawal has taken place during delay in accepting the goods, then withdrawal is excluded.
7.9. The warranty period is 12 (twelve) months following the handing over of the goods. In each case the supplier shall prove that the defect existed at the time of delivery.
7.10. Non-Be+ Store-branded/Third-party Products For non Be+ Store-branded Products (including non Be+ Store branded products contained in product bundles or promotions), all warranty claims, where relevant, are to be made in accordance with the terms and conditions of any standard manufacturer’s warranty which may be included with the Products purchased. In relation to any existing manufacturer’s warranty, any warranty claims should first be made either directly to the manufacturer or to us by email to sales@beplus.it (in which case we will make every reasonable effort to resolve any problems in your interest).
7.11. We are only liable in respect of the suitability of the goods for specific purposes of use if the nature and condition were expressly assured. In all cases the nature and condition of the goods are only deemed to have been agreed on as per the description of the product in the confirmation of order, the system descriptions or the supplier’s product information. Public statements or advertising do not represent the nature and condition according to contract.
7.12. We do not assume any risk of procurement and we assume no warranties of any kind whatsoever unless a specific written agreement with the purchaser has been concluded in this matter.
7.13. IF YOU ARE A CONSUMER, THE WARRANTIES REFERRED TO ABOVE ARE IN ADDITION TO AND DO NOT AFFECT YOUR STATUTORY RIGHTS.

All goods delivered by us remain our property until the purchase price has been paid in full and until complete settlement of all claims resulting from the commercial relationship (extended reservation of title) have been met in full. 
Any kind of disposal whatsoever by the purchaser involving the goods to which title has been reserved is only permitted in the purchaser's ordinary course of business. However, under no circumstances may the goods be transferred to third parties by way of security in the ordinary course of business.

By placing your Order, you agree and understand that we may store, process and use data collected from your Order Form for the purposes of processing your Order. Please note that we may also share such data globally within the Be+ Store group of companies. All Be+ Store companies will protect your information in accordance with the Be+ Store Customer Privacy Policy available at the URL Privacy & Data protection. We work with other companies that help us provide products and services to you. For example we may provide your information to these companies for the shipment of Products to you or to ensure that you benefit from special purchase discounts or terms. For more detailed information on how we protect your information please refer to our customer Privacy Policy available at the URL www.beplus.it/en/privacy-data_protection. If you wish to have access to the information that we hold concerning you, please contact our data protection specialist at dataprotection@beplus.it

We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

01. This agreement is subject to the Italian law on sales by correspondence to the exclusion of the UN Purchase Law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within Italy and the laws of Italy will apply. Insofar as the customer is a business person, our headquarters in Lecce (Italia) shall be the exclusive place of jurisdiction. However, we are also entitled to sue the buyer at the court where he is situated.
02. All obligations resulting from the contractual relationships are deemed to be fulfilled at our headquarters in Lecce (Italy).

01. Neither our failure or your failure to enforce any term of the Contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.

02. The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.

01. In these terms and conditions:
"Be+ Store Web Site" means our build-to-order web site in Italy with web address of which is: www.beplus.it
"Contract" means these terms and conditions together with your Order Confirmation;
"Consumer" means a customer who purchases Products otherwise than in the course of a business;
"Export Laws" means all laws, regulations and orders of the United States, the European Union and the Italy applicable to the export, re-export, transfer or resale of Products;
"Invoice" means the invoice issued by us to you for the price of the Products;
"Order" means an order placed by you in accordance with these terms and conditions;
"Order Confirmation" means the order confirmation issued by us to you indicating acceptance of your Order;
"Order Form" means the electronic order form on the Be+ Store Web Site;
"Product" means any product listed on the Be+ Store Web Site which we agree to supply to you on these terms and conditions and may include Services;
"Services" means any chargeable or other services (excluding guarantee and telephone support services) listed on the Be+ Store Web Site which we agree to supply to you on these terms and conditions;
"Territory" means the countries of Austria, Belgium, Denmark, Finland, France (mainland only), Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Spain (mainland only) Sweden, Switzerland and United Kingdom.
"Web Order Number" means the order number issued by us to you;
"Working Day" means any day other than a Saturday, a Sunday or a public holiday in the Italy.

02. Be+ Store is a company incorporated in the Italy with its registered office (IN UPDATE and with registered number IN UPDATE).

The English-language version of this page is provided for reference purposes only. The Italian language version has sole legal validity.